Partially Degraded Service

About This Site

This page provides real-time information about the availability and performance of OrderPort systems. Here, you can quickly check the operational status of our services, including the OrderPort POS, Webstore, and Admin Portal.

We update this page automatically and in real time. If there are any service interruptions or planned maintenance events, details will be posted here along with ongoing updates until the issue is resolved.

Our goal is to provide complete transparency and keep you informed, so you always know the status of the tools your business depends on.

Payment Processors Degraded Performance
90 days ago
93.76 % uptime
Today
OpenEdge Payment Processor Degraded Performance
90 days ago
81.29 % uptime
Today
OrderPort Payments by Stripe Operational
90 days ago
100.0 % uptime
Today
WorldPay Operational
90 days ago
100.0 % uptime
Today
Stripe Dashboard Operational
Stripe JS Operational
Stripe Checkout Operational
OrderPort.net Operational
90 days ago
100.0 % uptime
Today
OrderPort Admin Operational
90 days ago
99.93 % uptime
Today
Wine Club Operational
90 days ago
99.96 % uptime
Today
OrderPort HelpDesk Operational
90 days ago
100.0 % uptime
Today
POS Operational
90 days ago
99.93 % uptime
Today
OrderPort Restaurant POS Operational
90 days ago
99.97 % uptime
Today
OrderPort Restaurant Two Operational
90 days ago
99.97 % uptime
Today
OrderPort Restaurant WP Operational
90 days ago
99.97 % uptime
Today
OrderPort WP Operational
90 days ago
99.97 % uptime
Today
OrderPort Six Operational
90 days ago
99.97 % uptime
Today
OrderPort Five Operational
90 days ago
99.67 % uptime
Today
OrderPort Five Lite Operational
OrderPort EMV Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 8, 2026

No incidents reported today.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Resolved - Update – AMEX Transaction Processing

We have received confirmation that the issue affecting American Express transactions has been resolved.

Stripe has confirmed that updates were made by American Express on June 23, and successful AMEX authorizations are now being processed across affected accounts. Stripe has observed multiple successful AMEX transactions since the change was implemented.

We are continuing to monitor transaction activity, but at this time AMEX Card on File (COF) and Card Not Present (CNP) transactions appear to be processing normally.

Thank you for your patience while we worked with Stripe to resolve this issue.

Jun 24, 14:28 PDT
Update - Stripe Escalations team is working directly with Amex, and made progress over the weekend. They've identified the issue and are waiting for Amex's direction on implementing a solution. Our support team will follow up once the issue is resolved.
Jun 22, 13:57 PDT
Identified - We have confirmed an issue affecting American Express Card on File (COF) and Card Not Present (CNP) transactions across Stripe-connected OrderPort accounts. This issue is not isolated to a single winery and appears to be impacting multiple merchants.

Our team has engaged Stripe to investigate the matter, as transaction processing is handled through the Stripe–American Express connection. We are actively working with Stripe to determine the root cause and resolution.

We will provide additional updates as more information becomes available.

Jun 18, 14:06 PDT